Privacy Policy

We are committed to protecting personal data with the same diligence we apply to our operational standards: insured, safety-focused, punctual, and scalable. 🛡️📋⏱️ Our Privacy Policy describes how we collect, use, retain, and protect information in support of services delivered to schools, councils, and businesses. 🏫🏢

Information We Collect

Contact and identification details: names, job titles, email addresses, phone numbers.
Organisational details: institution type, location, engagement history to support scalable deployments. ⚙️
Operational data: scheduling preferences, service requirements, insurance certificates, health & safety documentation to verify compliance and plan safe delivery. 📋
Technical data: IP addresses, device and browser information, and cookies required for website performance and analytics.

Purpose of Processing

We process personal data to deliver reliable, corporate-ready services with strict attention to insurance, health & safety, and punctuality. Specific purposes include:

Service delivery and scheduling: coordinating teams and ensuring on-time arrival. ⏱️
Compliance verification: maintaining and validating insurance and health & safety records. ✅
Communications: responding to enquiries, providing confirmations, and issuing important notices.
Service improvement and reporting: analysing usage to scale services effectively across multiple sites. ⚙️
Legal and regulatory obligations: retaining records to demonstrate compliance with applicable laws and contractual duties.

Sharing and Disclosure

We do not sell personal data. We may disclose information to trusted third parties where necessary to fulfil services, including:

Contracted service partners and subcontractors engaged to deliver on-site services under strict confidentiality and security terms.
Regulatory bodies or insurers where disclosure is required to demonstrate compliance or respond to lawful requests. 🛡️
Professional advisors and auditors who assist in maintaining our corporate governance and risk management frameworks.

Security Measures

Protecting data is integral to our duty of care. We implement administrative, technical, and physical safeguards to reduce risk, including access controls, encryption, secure storage, and periodic security reviews. 🔒 Our health & safety practices extend to data handling procedures to ensure continuity and reliability.

Retention

Personal data is retained only as long as necessary for the purposes for which it was collected, for compliance with contractual obligations, or to meet legal retention requirements. We periodically review stored data and securely dispose of information no longer required.

Your Rights

Subject to applicable law, you have rights over your personal information, including access, correction, restriction, and objection to processing. We will respond to lawful requests in a timely and secure manner. 📨

Cookies and Analytics

We use cookies and comparable technologies to optimise website performance and analyse usage. These tools help us improve user experience and plan scalable services effectively.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material changes will be communicated through appropriate channels to affected stakeholders.

We are committed to maintaining trust through transparent data practices and rigorous operational standards. For further details, please consult the contact information provided on our website. 🏢